Diogo Reis | Marketing & Communication Specialist

About Me

Marketing and Communication graduate with hands-on experience in digital marketing, community engagement, account management, and customer-facing roles in premium retail. Background includes a Digital Account Manager internship, freelance marketing projects, and academic research with international publications. Seeking remote or European opportunities in marketing, communication, or brand-related roles.

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3+ Years Learning

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5+ Projects

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3 Publications

Professional Experience

Freelance Marketing Specialist

Portugal | Sep 2024 – Present

Managed social media presence and campaign execution.
Planned and executed digital marketing strategies for small businesses and personal brands.
Created social media content using Adobe Creative Suite and Canva.
Monitored performance metrics to improve engagement and consistency.

Sales Associate

Nike | Jan 2025 – Present

Operated POS systems for sales, returns, and exchanges.
Maintained merchandising and store organization according to brand guidelines.
Delivered premium customer service.

Sales Associate

Ralph Lauren | Nov 2024 – Jan 2025

Operated POS systems for transactions, returns, and exchanges.
Supported inventory organization and stock replenishment.
Delivered premium customer service aligned with luxury brand standards.
Assisted customers throughout the sales journey, increasing conversion and upselling opportunities.
Contributed to achieving daily and weekly sales targets.

Digital Account Manager Intern

Young Network | Lisbon | Feb 2024 – Jul 2024

Supported the management of 3–5 digital client accounts simultaneously.
Planned and coordinated social media campaigns across Instagram, Facebook, LinkedIn and X.
Monitored KPIs including engagement, reach, and follower growth, contributing to 10–20% improvements in engagement.
Prepared reports and performance summaries to support data-driven decision-making.
Collaborated with account managers, designers, and marketing teams to meet campaign deadlines.

Key Skills

🎯 Digital Marketing Strategy 90%

📱 Social Media Campaigns 88%

🎨 Content Creation (Adobe CC, Canva) 85%

📊 KPI Monitoring & Analytics 82%

🤝 Account Management 80%

💬 Client Relationship Management 85%

🛍️ Customer Engagement 88%

📝 Report Preparation 78%

Languages

🇵🇹 Portuguese (Native)

🇬🇧 English (Fluent)

🇪🇸 Spanish (Basic)

Selected Projects

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NauLux Clothing Brand

Desenvolvimento completo de marca de vestuário — identidade visual, posicionamento e estratégia de comunicação. Projeto académico com nota 19/20.

Brand Identity Visual Communication Marketing Strategy

Ver Case Study →

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Digital Campaign Management

Gestão de 3–5 contas de clientes na Young Network com melhorias de 10–20% em engagement através de estratégias direcionadas.

Social Media KPIs Campaign Planning

Ver Case Study →

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Freelance Marketing

Apoio a marcas pessoais e pequenas empresas em estratégia digital, criação de conteúdo e gestão de redes sociais. Em curso desde Set 2024.

Content Creation Adobe CC Strategy

Ver Detalhes →

Academic Publications

Emotional Intelligence in University Students: Analysis of Individual Differences (Gender and Age)

Research Highlights in Language, Literature, and Education, Vol. 7, July 2023

Louis Vuitton Marketing – A State of the Art

Revista Acadêmica Online, May 2023

Revitalizing the Point of Sale: Challenges and Opportunities in At-Retail Marketing

Economics and Management 2024: Integration and Innovative Dev. Perspectives, April 2024

Education & Certifications

🎓 Bachelor in Marketing and Communication

ISEC Lisboa (2024)

Academic highlights: Digital Image Processing (19/20), Communication Design (19/20), Consumer Behavior (19/20), Strategic Marketing (18/20).

📜 Informed Cyber Citizen (Cidadão Ciberinformado)

NAU Platform (Portugal), November 2023

Let's work together

I am currently open to remote and European opportunities in marketing, communication, and brand-related roles.

● Open to Remote & EU Opportunities

📧 [email protected]

📱 +351 926 129 543

📍 Barreiro, Portugal

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